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Refund policy

Returns and changes

If you wish to return an item purchased at Theamisycompany.com, you have 30 calendar days from receipt to return or exchange it.

During the Christmas period, we extend the return period. If you placed your order between November 22 and December 31, you will have the entire month of January to make the return.

The reimbursement of delivery costs will only be made when the right of withdrawal is exercised within the legal period and all the items that make up the order in question are returned.


RETURNS

To make a return we offer two options:

Option 1

Send the items by the shipping method you choose, to the following address:

The Amisy Company

Avenida Cami del Pla, 35

08870 Sitges - Barcelona

You only have to pay the shipping costs to The Amisy Company.

Option 2

Email [email protected] requesting a return, and we will send you the link to download your shipping label.

Stick the label provided on the package and deposit it at an UPS collection point.

We will issue the refund the same way you made your purchase. In the case of having requested the return, we will deduct 10.00€ from the return.

RETURNS

If you need to change size, color or model of item, you can return it to us and made a new purchase

For any questions, you can contact our customer service by sending an email to [email protected].

You can find more information on the exchange and returns policy or on the right of withdrawal in our Terms of Use

Shipping deadlines and expenses
The products offered in Theamisycompany.com will be sent to the following destinations:
Destination Price Carrier Delivery time
Peninsula and Portugal address
3,99 €
MRW
2-4 working days
Peninsula and Portugal Collection point
4,00 €
Mail
2-4 working days
Balearic Islands
6,50 €
MRW
2-4 working days
Balearic
6,50 €
Mail
2-4 working days
Zone I domicile
7,00 €
UPS
3-5 working days
Zone I collection point
6,00 €
UPS
3-5 working days
Zone II address
11,00€
UPS
3-5 working days
Zone II Collection Point
10,00€
UPS
3-5 working days

FREE SHIPPING in orders exceeding € 59.95 for Peninsula, in orders greater than 89.95 for the Balearic Islands and in orders greater than € 99.95 for Zone I and Zone II.

Zone I: Germany, Austria, Belgium, Denmark, France, Holland, Italy, Luxembourg, Finland, Ireland and Sweden.

Zone II: Greece, Bulgaria, Rep. Czech, Rep. Slovaca, Slovenia, Hungary, Poland, Romania, Croatia, Estonia, Latvia and Lithuania.

For shipping collection, the counterrembolso payment method is not accepted.

The payment method is not accepted for zone I and II: counterrembolso.

(For deliveries to Zone I and II Cash on Delivery Is Not Accepthed).

For any other destination you can contact [email protected]

These rates are susceptible to modifications and offers.

The definitive price of shipping costs will always appear at the end of the order.

The Amity Company S.C.P will not be responsible for special rates, customs tariffs or additional delivery costs. Prices do not include customs rates, taxes or tariffs.

Delivery deadlines:

The delivery period is 2 to 4 working days, from the receipt of the order, for the peninsular territory and the Balearic Islands.

For other destination, the delivery period is 3 to 5 working days.

No distributions will be made on Saturdays and holidays. Orders made on Saturday and Sunday will leave our warehouse as of Monday.

If the delivery is not made, the transport company will contact you to arrange a second installment.

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Data from the owner of the web:

BUSINESS NAME

MARSI COTTON SL

NIF.

B66217167.

ADDRESS

POSTCARD

Avenida Cami Pla No. 35 08870, Sitges (Barcelona)

ADDRESS

ELECTRONICS

[email protected]

PHONES

937 090 512

OBJECT

MAJOR

shop of clothes and complements

Data Protection

In accordance with current and applicable regulations on protection of personal data, we inform you that your data will be incorporated into the Treatment System of MARSI COTTON SL with NIF B66217167 and social domicile Sito in Cami Avenue 35 08870, Sitges ( Barcelona), and below are related to their respective purposes, conservation terms and legitimizing bases. For those treatments that require it, it is also informed of the possible development of automated profiles and decisions, as well as possible assignments and international transfers that MARSI COTTON SL plans to do:

In accordance with Article 6, paragraph 1, paragraph 1, letter A of the RGPD, of having previously obtained its express consent to enrollment to our Newsletter Bulletin, we will use the necessary data for this purpose for the sending of commercial communications according to this consent. You can unsubscribe from the newsletter at any time, sending a message to our contact address described here or by clicking on the link provided for in the e-mail with this commercial communication.

Treatments made

Management of the website

Purpose: Treatment and management of the necessary data for the functionality of the website

Conservation period: while lasting the consent borrowed

Legitimate base: The consent of the interested party Data typology: Merely identifying data Assignments: Do not foresee

International transfers: Do not foresee

Profile processing: Do not foresee

Form Web

Purpose: Address your consultations and / or request

Conservation period: As long as the consent is kept borrowed.

Legitimate base: The consent of the interested party Data typology: Merely identifying data Assignments: None

International transfers: Do not foresee

Profile processing: Do not foresee

Management of regulatory compliance

Purpose: Management and processing of obligations and duties derived from compliance with the regulations to which the entity is subject

Conservation period: Conservation of copies of documents until they prescribe the actions to claim a possible responsibility

Legitimate base: The fulfillment of a law

Data typology: Merely identifying data

Assignments: Your data will be communicated if necessary to agencies and / or public administration with competition in the subject in order to comply with the obligations established in the applicable regulations. In addition, it is informed that the legitimizing base of the assignment is to comply with the obligations established in the applicable regulations

International transfers: Do not foresee

Profile processing: Do not foresee

Newsletters.


Purpose: Capture, registration and data processing with marketing purposes to make the shipment corresponding to the Newsletter to which it has been subscribed

Conservation period: while the consent is kept borrowed

Legitimate base: The consent of the interested party Data typology: Merely identifying data Assignments: None

International transfers: Do not foresee

Profile processing: Do not foresee

Commercial activities

Purpose: Capture, registration and processing of data with advertising purposes and commercial prospection of our products and / or services

Conservation period: while the consent is kept borrowed

Legitimate base: The consent of the interested party Data typology: Merely identifying data Assignments: None

International transfers: Do not foresee

Profile processing: Do not foresee

Registration of users


Purpose: Capture, registration and data processing to be able to register as a user

Conservation period: while lasting the consent borrowed

Legitimate base: The consent of the interested party Data typology: Merely identifying data Assignments: Do not foresee

International transfers: Do not foresee

Profile processing: Do not foresee

Purchase management

Purpose: Capture, registration and treatment of data with the purpose of managing your purchase, as well as for the correct development, compliance and execution of the contract between both parties

Conservation period: During the deadline to manage the purchase of products or services acquired including possible returns, complaints or claims associated with the purchase of the product or service in particular

Legitimate base: The execution of a contract

Data typology: Merely identifying data

Assignments: Your data may be communicated if necessary to companies that subsidize competitions, prizes and / or promotions

International transfers: Do not foresee

Profile processing: Do not foresee

Economic and administrative management

Purpose: Administrative management, Billing, Accounting and Legal Obligations

Conservation period: 5 years in compliance with the Tax Law and 10 years the tax documentation in compliance with the L.O.7 / 2012

Legitimate base: The consent of the interested party

Data typology: Merely identifying data

Assignments: Your data will be communicated if necessary to Tax Agency, Banks, Boxes and Organizations and / or Public Administration with competition in the matter for the purpose of complying with the tax and tax obligations established in the applicable regulations. In addition, it is informed that the legitimizing base of the assignment is to comply with the obligations established in the applicable regulations

International transfers: Do not foresee

Profile processing: Do not foresee

Party rights

MARSI COTTON SL informs users who, may exercise the rights of access, rectification, limitation, suppression, portability and opposition to the treatment of their personal data before the person responsible for the treatment, as well as withdrawn from the rendered consent.

In order to exercise any of the rights described above, it must comply with the following requirements:

Finally, we inform you that you have the right to file a claim before the Spanish Data Protection Agency in case you have knowledge or consider that a fact may be a breach of the applicable regulations regarding data protection.

MARSI COTTON SL undertakes to adopt the necessary technical and organizational measures, according to the level of risks accompanying the treatments carried out by them and indicated in the section of the terms and conditions of use, so that they guarantee their integrity, confidentiality and availability .


COOKIES POLICY

In accordance with the provisions of Article 22.2 of Law 34/2002, of July 11, of Services of the Information Society and Electronic Commerce (LSSI-EC) in force, MARSI COTTON SL must comply with the obligation to inform about the cookies you use and its purposes.

This website uses cookies and / or similar technologies that store and recover information when you browse. Cookies allow a web page, among other things, store and retrieve information about a user's navigation habits or your computer and, depending on the information it contains and how it uses your computer, can be used to recognize to user.

Cookies are essential for the operation of the Internet, providing innumerable advantages in the provision of interactive services, facilitating the user of the navigation and usability of our website.

The user can modify the custom setting by clicking on the link to page "Change cookies settings"

The information we provide below, will help you understand the different types of cookies:

Types of cookies

According to the entity that manages them

Depending on the time period that remain activated

According to its purpose

Keep in mind that, if you accept third-party cookies, you must delete them from the browser options or from the system offered by the third party.

Below we provide the links of various browsers, through which you can modify the configuration of your browser on the use of cookies:

For more information about the treatment of personal data, we recommend you visit our section "Privacy Policy”.


Privacy Policy Social Networks

In accordance with the provisions of current and applicable regulations for the protection of personal data and Law 34/2002, of July 11, services of the Information Society and Electronic Commerce (LSSI-CE), MARSI COTTON SL informs users, which has proceeded to create a profile on social networks Facebook, Tuenti, Twitter, Instagram, Flickr, Pinterest, LinkedIn, Foursquare and YouTube, with the main purpose of advertising their products and services.

Data from MARSI COTTON SL:

The user has a profile on the same social network and has decided to join the page created by MARSI COTTON SL, thus showing interest in the information that is advertised on the network. By joining our page, it facilitates its consent for the Treatment of those personal data published in your profile.

The user can access at all times to the privacy policies of the social network itself, as well as configure their profile to guarantee their privacy.

MARSI COTTON SL has access and treats that public information of the user, especially its contact name. These data are only used within the social network itself. They are not incorporated into any treatment system.


Party rights

In relation to the rights of access, rectification, limitation of treatment, suppression, portability and opposition to the treatment of your personal data, of which you have and can be exercised before MARSI COTTON SL, according to the RGPD, You must take into account the following nuances:


MARSI COTTON SL will perform the following actions:

The user can always control his connections, delete the contents that stop interested and restrict with whom he shares his connections, for this he must access his privacy settings.


Publications

The user, once attached to the MARSI COTTON SL page, can publish in this last comments, links, images or photographs or any other type of multimedia content supported by the social network. The user, in all cases, must be the owner of them, enjoy copyright and intellectual property or consent from the affected third parties. Any publication is expressly prohibited on the page, whether texts, graphics, photographs, videos, etc. That they intentenses or are susceptible to attack against morality, ethics, good taste or decorum, and / or infringish, violate or breaking the rights of intellectual or industrial property, the right to image or law. In these cases MARSI COTTON SL reserves the right to immediately withdraw the content, being able to request the permanent block of the user.

MARSI COTTON SL will not be responsible for the contents that a user has freely published.

The user must bear in mind that his publications will be known by other users, so he himself is the principal responsible for his privacy.

The images that can be published on the page will not be stored in any treatment system by MARSI COTTON SL, but they will remain in the social network.


Contests and promotions

MARSI COTTON SL reserves the right to conduct contests and promotions, where the user will be able to participate together on his page. The bases of each of them, when using the social network platform, will be published in it. Always complying with LSSI-CE and with any other norm that is applied to you.

The social network does not sponsors, endorse or administer, in any way, none of our promotions, nor is it associated with any of them.


Advertising

MARSI COTTON SL will use the social network to advertise its products and services, in any case, if you decide to address your contact information to perform direct actions of commercial prospection, it will always be complying with the legal requirements of RGPD and LSSI-CE .

The fact of recommending other users will not be considered the page of MARSI COTTON SL so that they can also enjoy the promotions or be informed of their activity.

Below we detailed the link to the Privacy Policy of the Social Network: